Order Processing Time
Fulfillment requests for orders paid by credit card are transmitted to the appropriate Designer immediately, Paypal orders are transmitted within 1 business day. Most designers will ship your order within one business day. The following designers have extended processing times;
- 2 business days; Boconi, Cabrelli, Jill-e Designs, McKlein, Mellow World, Nokhoo, Siamod.
- 3 Business Days; Urban Junket
- 5 Business Days; Mari Forssell (all bags are made to order)
Order Shipping Time
Estimated delivery times from date of shipment (post-processing) are as follows for orders to the 48 Continental United States:
- Standard Service: 5-7 Business Days
- 2nd Day: 2-4 Business Days
- 3 Day Select: 3-4 Business Days
Your satisfaction is important to us. If you are not 100% satisfied with your purchase on regular priced items, for whatever reason, you may return your unused product within 30 days (excludes international orders). You will be credited for the purchase price of the product less the cost of shipping within 10 days from when we receive your return.
Please make note of the following requirements and restrictions;
- International orders cannot be returned.
- A Return Authorization Number must be obtained prior to returning your order.
- All returns must have a Return Authorization Number clearly marked on the outside of the carton.
- Items returned without an RA# will be charged a processing fee of $10.00
- Click Here to fill out form and submit to receive a return authorization number. Save the original shipping carton and your receipt, if possible, and we will instruct you where and how to send your return.
- To receive a full refund, returns must be unused, in the original packaging, with all appropriate tagging and accompanied by the original packing slip. Returns will be inspected by the Designer before a credit is given.
- The return shipping cost is the responsibility of the customer. Carrerbags is not responsible for lost return packages.
- The exchange of used items for quality reasons is limited to 90 days from the date of purchase. Approvals of exchanges requested within 90 days from the date of purchase are at the sole discretion of the Designer. Exchanges requested beyond 90 days will not be accepted.