All returns must have a Return Authorization Number clearly marked on the outside of the carton. Items returned without an RA# will be charged outbound, returned shipping (if applicable) and a restocking fee of $10.00
To receive a refund, returns must be unused, in the original packaging and accompanied by the original packing slip. *We reserve the right to inspect the product before full credit is given*
The return shipping cost is the responsibility of the customer. We suggest using U.P.S. or other carriers that can easily trace your shipment.
We will process your refund less the actual cost of outbound shipping within 30 business days of purchase.
International Orders may not be returned as stated in our International shipping policy.
Sale items can be returned for Store Credit ONLY.
The exchange of used items for quality reasons is limited to 90 days from the date of purchase. Approvals of exchanges requested within 90 days from the date of purchase are at the sole discretion of the Designer. Exchanges requested beyond 90 days will not be accepted.
Your satisfaction is guaranteed on all of our products. If you are not 100% satisfied with your purchase on regular priced items, for whatever reason, you may return your unused product within 30 days. Your credit card will be credited for the purchase price of the product less the cost of shipping within 10 days from when we receive your return. NOTE: SALE ITEMS ARE RETURNABLE FOR A STORE CREDIT ONLY.
IMPORTANT... The number one reason for returns is because the size of your product is either smaller or larger than what the person expected it to be. Sometimes pictures do not accurately depict the size of a product, so please take a close look at the measurements of each piece and use our "Try this bag on" option if available. If you have any questions feel free to call one of our representatives.
Please read the following conditions:
Click Here to fill out form and submit to receive a return authorization number. Save the original shipping carton and your receipt, if possible, and we will instruct you where and how to send your return.